Toyota Customer Says A Routine Pick Up Turned Into A Life Changing Injury

- Lawsuit claims a Toyota dealer’s roller door struck a customer.
- Injured owner alleges missing warnings near the service bay.
- Rytec, maker of the roller door, is also named in the suit.
Sometimes the most routine errands can take an unexpected turn. In November 2022, Massachusetts resident Eric Aborjaily was picking up his vehicle from a Toyota dealership when he was directed to walk through a roller service bay door.
Now, according to a newly filed lawsuit, it’s claimed the door suddenly closed and struck Aborjaily on the head, leaving him with significant injuries.
Read: How A Thief Stole Her Toyota Twice From The Same Dealership
The complaint, lodged in Norfolk County Superior Court, details that an employee at Wellesley Toyota allegedly instructed Aborjaily to enter the bay before the door “suddenly and without warning came down and hit him on the head.”
The suit names both the Toyota dealership and Rytec, the company that manufactured the roller door, as defendants.
What Happened?
Court documents claim there were no signs or warnings advising customers to stay clear of the service area. The lawsuit further alleges that the Toyota dealer violated its duty of care to customers and states that the roller door was dangerously designed, manufactured, installed, or maintained.

Aborjaily says the impact left him with lasting brain, head, and dental injuries. Alongside his allegations of negligence against Wellesley Toyota, he’s also accusing Rytec of both negligence and breach of warranty, according to Auto News.
“At the time of the incidents, the safety systems were either not operating appropriately and/or failed,” the lawsuit claims. Neither the Toyota dealership nor the door manufacturer is commenting on the litigation.
Lawsuit Headaches
This certainly isn’t the most significant lawsuit that Toyota is currently dealing with. In October, a class action was filed in California claiming that the car manufacturer ran a criminal operation to hide significant flaws with the hydrogen Mirai.
According to the suit, these vehicles are “ticking time bombs” and represent anyone who has owned or leased a 2016-2025 Toyota Mirai within the last four years.
The Auto World
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