Jim Farley Says The Plants Setting Ford’s Quality Standard Aren’t American
Ford CEO says China and Mexico plants are better at solving quality problems. Recent J.D. Power success proves Ford’s efforts to boost quality are working. Comments echo warnings from Toyota, Nissan over lower-quality US exports. Ford has spent the past few years trying to shake off its terrible reputation for recalls and quality headaches. Now, CEO Jim Farley says some of the company’s best work isn’t actually happening in America, with Ford’s plants in Mexico and China setting the benchmark everyone else is chasing. Farley told reporters that Ford’s operations south of the border and in China , which build models like the Maverick and Bronco Sport, consistently outperform the rest of the company’s manufacturing network when it comes to following production processes and solving problems on the factory floor. Related: Ford Went From Recall King To JD Power’s Top Mainstream Brand For Initial Qualit...